Customer “Service”?

You can tell how the Web has changed. You expect certain things that you wouldn’t in the past. I am in the market for a new cell phone, and while I am reluctantly staying with Verizon Wireless, their site is really annoying. I expected an online sales chat; you’d think a company such as Verizon would have such a thing. I have a few simple questions that could easily be answered in a chat session, but instead I had to send a request through their online form.

I sent a request on Tuesday; it’s now Thursday. They replied this morning, apologizing for the delay. However, there was no actual response to my question!

Thank you for contacting Verizon Wireless through our website. I apologize for the delay in responding to your inquiry.

We appreciate your business and thank you for using Verizon Wireless products and services. Should you have additional questions or concerns, please reply to this e-mail.

Thanks for nothing, I. Johnson, if that is your real name!

I will say that Verizon’s site has the best phone search compared to T-Mobile and AT&T, but that’s really not saying much.

Obligatory George Carlin post.

What i liked about Carlin was that he used words as humor. The infamous “7 dirty words” bit was only the tip of the iceberg. his intelligence carried through to his comedy, and he wasn’t afraid to use and exploit big words. this is why i admired George Carlin. I’d say I hope he rests in peace, but he wasn’t very religious, so i will just say thank you and I hope he passed painlessly.

poT fehC

i am not really one for reality shows. Or at least that’s what i used to think in the genre’s infancy. I still don’t watch American Idol, So you think you can [insert verb here], or, for chrissake, Shear Genius, the show about… haircutters?! But I find myself intrigued by men fishing for crab in Alaska.

However, cooking “reality” is my weakness. I faithfully watched Next Food Network Star (how’s that working out for you, gay winners from season 1?), Hell’s Kitchen (with less fervor this year than in seasons past), and the granddaddy, Top Chef. HK this season really suffers, and I’m not sure if it’s because the “chefs” are just the suck this year (holy crap, that Matt guy looked like he was going to cry in every episode), or if they changed the show enough to just focus on Gordon Ramsay yelling about stupid shit. Top Chef is my favorite, probably because the “cheftestants” can actually cook. I was completely sucked in this year. It didn’t help that the eventual winner, Stephanie, is a little freakin’ hottie. Unfortunately, she’s not yet approved my Facebook friend request.