Category Archives: Information Architecture

I can eat glass with Keith Schengili-Roberts – Content Content podcast episode 22

Keith Schengili-Roberts, market researcher and DITA Evangelist for IXIASOFT, and Ed Marsh discuss the old days of HTML, Archie, Veronica, fax software, and more. We also talk about what the hell a DITA evangelist does.

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I can eat glass test
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Installation is not a user task featuring Andrea Ames – Content Content podcast episode 21

Andrea Ames and Ed Marsh discuss the evolution of the technical communication field, the number of job titles for technical communicators, the frustrations of proving your value, and laugh a lot.

Andrea Ames, Content Content podcast episode 21 guest
Andrea Ames, Content Content podcast episode 21 guest

Andrea is the CEO of Idyll Point Group, after a long stint in content strategy and content experience strategy at IBM.

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Emo analytics with Allie Proff – Content Content episode 17

Allie Proff works for freaking Boeing. We discuss emotive analytics, technical storytelling, technology as a tool for good and bad, and a meta podcast moment.

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Allie Proff, Content Content podcast episode 17 guest
Allie Proff, Content Content podcast episode 17 guest

Allie on Twitter

Allie’s technical writing twitter

Allie on LinkedIn

 

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Machine learning and units of measurement can affect your content

“OK, Google, how long does it take to blanch broccoli?”

“For florets that are approximately 1 1/2 across, cook for about three minutes”

Google’s voice AI ignored the inch mark. As I was breaking up my broccoli for lunch, I looked on my phone’s screen and confirmed the inch marker was there.

Google Now's results for blanching broccoli. The audio interface left out the inch mark
Google Now’s results for blanching broccoli. The audio interface left out the inch mark

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Users or people with Jack Molisani – Content Content episode 15

Jack Molisani, president of ProSpring Staffing and Executive Director of The LavaCon Content Strategy Conference talks about technical communication hiring, rebranding, content strategy, and how he’s seized opportunities his entire career.

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Episode 15 guest Jack Molisani
Episode 15 guest Jack Molisani

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