Category Archives: Information Architecture

Content Strategy, DITA, Information Architecture, Podcast, Technical Writing

I can eat glass with Keith Schengili-Roberts – Content Content podcast episode 22

Audio March 13, 2018 Ed 1 Comment

Keith Schengili-Roberts, market researcher and DITA Evangelist for IXIASOFT, and Ed Marsh discuss the old days of HTML, Archie, Veronica, fax software, and more. We also talk about what the hell a DITA evangelist does.

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Podcast: Play in new window | Download (Duration: 1:20:13 — 40.4MB)

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Content Strategy, Information Architecture, Podcast, Technical Writing

Installation is not a user task featuring Andrea Ames – Content Content podcast episode 21

Audio January 23, 2018 Ed 2 Comments

Andrea Ames and Ed Marsh discuss the evolution of the technical communication field, the number of job titles for technical communicators, the frustrations of proving your value, and laugh a lot.

Andrea Ames, Content Content podcast episode 21 guest

Andrea is the CEO of Idyll Point Group, after a long stint in content strategy and content experience strategy at IBM.

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Podcast: Play in new window | Download (Duration: 1:36:36 — 47.9MB)

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Career, Content Strategy, Information Architecture, Podcast, Technical Writing

Emo analytics with Allie Proff – Content Content episode 17

Audio July 26, 2017 Ed Leave a comment

Allie Proff works for freaking Boeing. We discuss emotive analytics, technical storytelling, technology as a tool for good and bad, and a meta podcast moment.

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Allie Proff, Content Content podcast episode 17 guest

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Podcast: Play in new window | Download (Duration: 1:19:20 — 40.0MB)

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Content Strategy, Information Architecture, Technical Writing, Usability, User Experience, UX

Machine learning and units of measurement can affect your content

June 1, 2017 Ed 2 Comments

“OK, Google, how long does it take to blanch broccoli?”

“For florets that are approximately 1 1/2 across, cook for about three minutes”

Google’s voice AI ignored the inch mark. As I was breaking up my broccoli for lunch, I looked on my phone’s screen and confirmed the inch marker was there.

Google Now's results for blanching broccoli. The audio interface left out the inch mark — Google Now’s results for blanching broccoli. The audio interface left out the inch mark

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Technical Writer, Content Strategist, Podcaster, and beer lover