In our inaugural podcast, technical communication and customer experience consultant Sharon Burton tells us about California law, offices without tarantulas, documenting the obvious, the file name field, buying buckets of DITA at the DITA Store, and the renaissance of content.
I wanted to create an Outlook 2013 email rule to respond to emails sent to a specific account. The rule requires an email template. Not knowing how to create one, I looked for the help icon. And kept looking. I felt old. And as a tech writer, I almost, almost yearned for the days of Clippy.
I’m proud to announce a site I developed for content and communication professionals is live, called contentcontent.info. It’s a site that aggregates news from the most popular blogs and news sites for content professionals. You can currently get content and design news from 30 sites and counting. You can add your blog or your favorites today!
When I decided to create the site, instead of creating it on a web server with all of the typical installation and configuration issues (and expense), I started with a free, open-source software called VirtualBox, and the Drupal Quickstart project, both of which I could run locally on my Windows PC. From this, I created a short presentation that I shared with the NNJ Group.
Lavacon is an annual conference held in Portland, Oregon that caters to technical communication and content strategy professionals. Not surprisingly, this group generated a flood of tweets on Twitter using the hashtag #lavacon. Below are some of the most helpful and hilarious tweets I saw over the week; you can see the full fire hose by searching on Twitter for #lavacon.
As a frequent and fervent tweeter, I found Twitter to be invaluable in a conference setting. Not only did I gain insight on sessions I didn’t attend, I found new friends and colleagues simply by sharing an experience on Twitter. I also finally met people in person that I only knew through tweets.