Category Archives: User Experience

Machine learning and units of measurement can affect your content

“OK, Google, how long does it take to blanch broccoli?”

“For florets that are approximately 1 1/2 across, cook for about three minutes”

Google’s voice AI ignored the inch mark. As I was breaking up my broccoli for lunch, I looked on my phone’s screen and confirmed the inch marker was there.

Google Now's results for blanching broccoli. The audio interface left out the inch mark
Google Now’s results for blanching broccoli. The audio interface left out the inch mark

Continue reading Machine learning and units of measurement can affect your content

Architecting your business card information

At the end of a very long 2016, I scanned all of the business cards I collected from meetups and conferences. It was quite a pile! While scanning them into Evernote for safe-keeping, a few information architecture issues became apparent.

This is how Evernote displays saved business card information
This is how Evernote displays scanned/photographed business card information

Business cards are no longer just a way to creatively and memorably share our contact information. They’re also another data point that can be scanned, shared, analyzed, and retained in various ways. Continue reading Architecting your business card information