Alan J. Porter, Head of Strategic Services Practice at [A], talks to Ed Marsh about why tech writers are now content engineers, why metadata is important, what it’s like to document massive hardware, and more.
Alan is also an accomplished author and critic of comics, pop culture, sci-fi, and more.
Jack Molisani, president of ProSpring Staffing and Executive Director of The LavaCon Content Strategy Conference talks about technical communication hiring, rebranding, content strategy, and how he’s seized opportunities his entire career.
I wanted to create an Outlook 2013 email rule to respond to emails sent to a specific account. The rule requires an email template. Not knowing how to create one, I looked for the help icon. And kept looking. I felt old. And as a tech writer, I almost, almost yearned for the days of Clippy.
At the excellent STC Mid-Atlantic conference sponsored by the Philadephia Metro chapter, security expert Ben Woelk suggested to the audience that they set up a Google alert for their name, so they know of any possible breaches or security issues. I did this awhile back, purely for security reasons (yeah, let’s go with that). Career Sherpa Hannah Morgan also noted at the conference that it’s important to search for yourself to see where and how you come up when prospective employers search for you. Afterward, I found that Google actually makes it easy for you to search for yourself on an ad-hoc basis. You can do this right now:
Expand the Account section on the left, and select Me on the Web.
Click Search Now.
On the same page, you can also have Google send you alerts when new information about your name or email address appears online.
Ben also spoke about the phishing emails that frequently look like they come from financial institutions or other businesses, whose goal is to get your account information and passwords. Many of these emails can look quite convincing.
I’ve found that an easy way to check if email is legitimate is simply to drag or move the email to your spam or junk mail folder. These folders turn hyperlinks into text, so you can see where exactly the email is coming from, and the sites to which they are linking. If the Web address doesn’t look obvious, such as bankofamerica.com, then don’t click on it.
Have additional security tips? Let us know in the comments.
Technical Writer, Content Strategist, Podcaster, and beer lover