Ed Marsh: technical communicator, content strategist, podcaster, mentor

I’ve always been curious about technology. As a kid, I was the one who pushed all the buttons to see what would happen. That curiosity led to some scolding and an award-winning career in technical communication.

Ed Marsh

I’m a proud New Jersey native, and I’m passionate about:

Career journey

My career started in New York City’s software industry at Information Builders (now part of Tibco) in 1994. I learned how to be a technical writer as part of a large documentation team.

My web journey started in the mid-1990s with my first website (archived link).

After a stint as a solo technical writer for a financial services SaaS provider — where I spent time on a trading floor and in data centers — I progressed to Goldman Sachs. Over 13 years, I worked in two divisions on Wall Street, creating both user- and developer-facing content. Working in small, medium, and enterprise environments taught me crucial lessons about:

Here’s how I’ve continually evolved throughout my adult life:

A love of learning and teaching

As a former high school drumline instructor, my goal was to get young drummers playing and sounding like one through teamwork and structure — which helps me bring a structured approach to content.

I’ve mentored dozens of people:

My band leadership experience includes: