Installation is not a user task with Andrea Ames
Andrea Ames and Ed Marsh discuss the evolution of the technical communication field, the number of job titles for technical communicators, the frustrations of proving your value, and laugh a lot.

Andrea is the CEO of Idyll Point Group, after a long stint in content strategy and content experience strategy at IBM.
Mentioned during this episode
- Idyll Point Group on Facebook
- Andrea’s Content Hacker podcast
- Don Day and Michael Priestley on the beginnings of DITA part 1 - DITAWriter
- Don Day and Michael Priestley on the beginnings of DITA part 2 - DITAWriter
- STC Intercom magazine editorial calendar
- Amy Porterfield’s podcast
- Michael Hyatt’s Lead to Win podcast
- Michael Hyatt talks about his fear of speaking
- Whitney Quesenbery