Technical writing

Technical writers are a Venn diagram of detective, translator, and librarian.

Technical writers are a Venn diagram of detective, translator, and librarian.

Venn diagram

Transforming technical communication for modern organizations

30+ years of experience means I’ve touched on all aspects of technical communication. My approach helps organizations not just create documentation, but build sustainable content ecosystems that drive user engagement and support business growth.

I’ve created:

Strategic content leadership

Related work

Webinar: So, you want to be a technical writer?

Content Wrangler webcast, 2024

Panel discussion: Pros and Cons of using Markdown for tech docs

Content Wrangler webcast, 2024

Webinar: Adding value as a technical communicator

STC Instructional Design and Learning special interest group, 2020

Presentation: Timeless TechComm Tips

STC New England Interchange conference keynote, 2020

Webinar (video): Drive your docs with data

STC Instructional Design and Learning special interest group, 2018

Article: Creating Beautiful Online Content with Web Fonts

STC Intercom magazine, 2017

Presentation: Social media for technical communicators

STC Philadelphia Metro chapter Conduit conference, 2016

Tools used

    Acrobat Pro

    Adobe

    Captivate

    Adobe

    Confluence

    Atlassian

    Flare

    MadCap

    FrameMaker

    Adobe

    GitHub Copilot

    Open-source

    GitHub/GitLab

    GitHub/Microsoft

    Jira

    Atlassian

    Markdown

    John Gruber/open-source

    OpenAPI (Swagger)

    OpenAPI

    oXygen XML Editor

    oXygen

    Photoshop

    Adobe

    RoboHelp

    Adobe

    Screen capture

    SnagIt

    VS Code

    Microsoft